Articulate Systems are Intermittently Available
Update - Our cloud provider has resolved most of the incident on their end. We’re currently processing a backlog of events and messages, which may still cause some delays. However, one of our critical third-party providers continues to experience issues affecting Rise and publishing to Review 360. Once those issues are fully resolved, our services should return to normal operations.

If you’re running into issues, please reach out to our Support team at articulatecase.com or by emailing support@articulate.com.
Oct 20, 2025 - 23:25 UTC
Update - We’re still experiencing degraded performance across our systems and are currently awaiting updates from our cloud service provider. Publishing to Review 360 may continue to fail due to the earlier incident, and performance may remain inconsistent for now.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 21:14 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 20:30 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 19:56 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 19:23 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 18:53 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent.

If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 18:21 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 17:51 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 17:22 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 16:53 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 16:24 UTC
Update - We are still seeing degraded performance across our systems and are waiting on updates from our cloud service provider. Things may be inconsistent. If you’re running into issues, please reach out to our Support team by visiting articulatecase.com or emailing support@articulate.com.
Oct 20, 2025 - 15:54 UTC
Update - We’re continuing to monitor our systems and have no new information to share at this time. If you're experiencing any issues, please contact our Support team by visiting articulatecase.com or emailing Support@articulate.com.
Oct 20, 2025 - 15:19 UTC
Update - We’re continuing to monitor our systems and have no new information to share at this time. If you're experiencing any issues, please contact our Support team by visiting articulatecase.com or emailing Support@articulate.com.
Oct 20, 2025 - 14:40 UTC
Update - We’re continuing to monitor our systems and have no new information to share at this time.
Oct 20, 2025 - 13:54 UTC
Update - We’re continuing to monitor our systems and have observed delays affecting our AI features and Articulate 360 email notifications. We’ll share another update once we receive confirmation that everything has fully recovered.
Oct 20, 2025 - 13:22 UTC
Update - Services remain stable, although given the wide-spread impact on our systems, we're continuing to monitor them until we receive a confirmation from our cloud service provider.
Oct 20, 2025 - 13:07 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 2025 - 12:22 UTC
Monitoring - We encountered an issue with our cloud service provider that affected many of our products. Everything is more stable now. We'll continue to monitor closely and update you when we have more info. We’re so sorry for the trouble.
Oct 20, 2025 - 09:59 UTC
Uptime over the past 90 days. View historical uptime.
Articulate 360 Partial Outage
90 days ago
99.77 % uptime
Today
Rise 360 Partial Outage
90 days ago
99.78 % uptime
Today
Review 360 Partial Outage
90 days ago
99.75 % uptime
Today
Reach 360 Degraded Performance
90 days ago
99.77 % uptime
Today
Team Slides Degraded Performance
90 days ago
99.81 % uptime
Today
Articulate 360 Desktop App Updates Degraded Performance
90 days ago
99.81 % uptime
Today
Storyline 360 Text to Speech Degraded Performance
90 days ago
99.55 % uptime
Today
Articulate 360 Training Degraded Performance
90 days ago
99.81 % uptime
Today
Content Library 360 Degraded Performance
Content Library Images 360 Degraded Performance
Account Management Degraded Performance
AI Assistant Degraded Performance
90 days ago
99.81 % uptime
Today
AI Images Degraded Performance
90 days ago
99.81 % uptime
Today
Localization Degraded Performance
90 days ago
99.8 % uptime
Today
Articulate ID Operational
90 days ago
100.0 % uptime
Today
E-Learning Heroes Operational
90 days ago
99.82 % uptime
Today
Articulate.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Ordering: Temporarily paused due to cloud service provider issues
Resolved - This incident has been resolved.
Oct 20, 21:42 UTC
Investigating - We’ve paused ordering to prevent processing errors caused by issues with our cloud service provider. This helps us avoid failed transactions and ensure accuracy once services stabilize.
We’re actively investigating and will share updates as we learn more.
Thanks for your patience while we work through this.
Oct 20, 16:07 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025
Articulate Systems Maintenance: Account Management and E-commerce
Completed - The scheduled maintenance has been completed.
Oct 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:30 UTC
Scheduled - Articulate will be making updates to our internal systems on Friday, October 17, 2025, starting at 9:30 p.m. ET. It should take about 6.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Oct 10, 17:16 UTC
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Reach 360: Course Analytics Reporting Discrepancies
Resolved - This incident has been resolved.
Oct 9, 23:26 UTC
Investigating - We're currently investigating an issue where Reach 360 users are experiencing discrepancies in their Course Analytics reporting. Some data may appear to be missing or incomplete when viewing reports. We’re working to identify the cause and will provide updates as soon as more information is available.

We'll provide another update within the hour.
Oct 9, 21:54 UTC
Oct 8, 2025
Localization: Courses with glossaries fail to translate
Resolved - This incident has been resolved.
All localization features are now functioning as expected, and courses with glossaries can be successfully translated.
Thank you for your patience while we addressed this issue.
Oct 8, 21:51 UTC
Investigating - We’re looking into an issue where courses that include glossaries can’t be translated. Customers may see errors or the process may not complete as expected. We’ll share updates as we learn more. Thanks for your patience.
Oct 8, 20:24 UTC
Oct 7, 2025

No incidents reported.

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