Update - Everything continues to run smoothly. Users can log in and access Articulate 360 apps without trouble.
We’re still investigating the root cause. We’ll keep monitoring and share another update once we wrap up that work.
Nov 12, 2025 - 18:05 UTC
Monitoring - We aren’t seeing new login errors with Articulate ID. Access to Articulate 360 apps is working as expected right now.
We’re monitoring closely in case the issue returns. If we see more trouble, we’ll update this status right away. Thanks for hanging in there!
Nov 12, 2025 - 16:56 UTC
Investigating - We’re currently investigating an issue that’s preventing users from logging in, staying logged in, and creating Articulate 360 trials. This affects access to all Articulate 360 apps.
We know this is disruptive, and we’re working to restore access as quickly as we can. We’ll share more as soon as we know more!
Nov 12, 2025 - 16:11 UTC
Articulate 360
Operational
90 days ago
99.73
% uptime
Today
Rise 360
Operational
90 days ago
99.72
% uptime
Today
Review 360
Operational
90 days ago
99.7
% uptime
Today
Reach 360
Operational
90 days ago
99.73
% uptime
Today
Team Slides
Operational
90 days ago
99.77
% uptime
Today
Articulate 360 Desktop App Updates
Operational
90 days ago
99.77
% uptime
Today
Storyline 360 Text to Speech
Operational
90 days ago
99.51
% uptime
Today
Articulate 360 Training
Operational
90 days ago
99.77
% uptime
Today
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Operational
90 days ago
99.77
% uptime
Today
AI Images
Operational
90 days ago
99.77
% uptime
Today
Localization
Operational
90 days ago
99.76
% uptime
Today
Articulate ID
Operational
90 days ago
99.96
% uptime
Today
E-Learning Heroes
Operational
90 days ago
99.82
% uptime
Today
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Saturday, November 15, from 8:00 PM to 11:00 PM ET, the Localization feature will be unavailable. This includes the ability to translate courses in Rise 360 and Storyline 360, and to add, edit, or view glossaries in Account Management. Previously translated Storyline courses will still be viewable, but Rise 360 translations won’t be accessible during the maintenance window. Any translation attempts that fail during this time can be retried after maintenance and won’t count against your cap. We’ll update this message when maintenance is complete. Posted on
Nov 07, 2025 - 16:29 UTC
Articulate will be making updates to our internal systems on Friday, November 14, 2025, starting at 9:30 p.m. ET. It should take about 6.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done! Posted on
Nov 10, 2025 - 22:41 UTC
Past Incidents
Nov 12, 2025
Unresolved incident: Articulate ID: Users can’t log in or create Articulate 360 Trials.
Resolved -
This incident has been resolved. Reach 360 is fully operational.
Nov 4, 19:21 UTC
Monitoring -
We’re investigating intermittent issues that may prevent users from accessing Reach 360. Some may be unable to log in or use the product reliably. We’ve made a change and are currently monitoring performance to confirm stability.
Nov 3, 21:17 UTC
We identified and fixed an issue where text edits in Rise 360 Custom Blocks weren't saving properly. The issue occurred between 11:13 AM and 5:06 PM Eastern on Monday, November 3.
Users should refresh their browsers to ensure they're working with the latest version.
We're sorry for the trouble and appreciate your patience.
Nov 4, 18:04 UTC