Update - We’ve identified the root cause. It’s related to a third-party service Rise 360 uses to render embedded Vimeo content. We’re actively working with that provider to resolve the issue at its source and eliminate the need for additional work on your end.
We’ll continue to share updates here as we make progress. Thank you for your patience as we work toward a complete resolution.
Feb 26, 2026 - 14:50 UTC
We’ll continue to share updates here as we make progress. Thank you for your patience as we work toward a complete resolution.
Feb 26, 2026 - 14:50 UTC
Monitoring - We’ve deployed a fix for the issue affecting Vimeo videos embedded in Rise 360. Customers no longer need to update or replace their Vimeo links. To apply the fix, please republish your course.
We’ll continue working with our third-party provider on longer-term improvements and provide additional updates.
Feb 26, 2026 - 01:57 UTC
We’ll continue working with our third-party provider on longer-term improvements and provide additional updates.
Feb 26, 2026 - 01:57 UTC
Update - We’re looking into this with our service provider and will share an update as soon as we have one.
If this is affecting you, our Support team is here to help. You can reach out anytime at articulatecase.com.
Thanks for your patience! We’ll keep you posted.
Feb 25, 2026 - 21:44 UTC
If this is affecting you, our Support team is here to help. You can reach out anytime at articulatecase.com.
Thanks for your patience! We’ll keep you posted.
Feb 25, 2026 - 21:44 UTC
Update - We are continuing to work on a resolution for this issue.
Feb 25, 2026 - 18:11 UTC
Feb 25, 2026 - 18:11 UTC
Update - We are continuing to work on a resolution for this issue.
Feb 25, 2026 - 17:05 UTC
Feb 25, 2026 - 17:05 UTC
Identified - We've identified an issue preventing Vimeo videos from playing correctly in Rise 360. This affects both new courses in the authoring tool and previously published courses in your LMS.
The issue is caused by a third-party provider. We'll share an update within the next hour.
Feb 25, 2026 - 15:54 UTC
The issue is caused by a third-party provider. We'll share an update within the next hour.
Feb 25, 2026 - 15:54 UTC
Articulate 360
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Rise 360
Degraded Performance
Review 360
Operational
Reach 360
Operational
Team Slides
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Articulate 360 Desktop App Updates
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Storyline 360 Text to Speech
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Articulate 360 Training
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Articulate ID
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E-Learning Heroes
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Articulate.com
Operational
Operational
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Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
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had a major outage.
had a partial outage.