Delays validating educational discount eligibility
Investigating - Customers purchasing through articulate.com who need to validate educational discount eligibility may experience delays during checkout. We're investigating the issue with our validation provider and working to restore normal processing as quickly as possible.
Oct 14, 2026 - 16:56 UTC
Uptime over the past 90 days. View historical uptime.
Articulate 360 Degraded Performance
Rise 360 Operational
Review 360 Operational
Reach 360 Operational
Team Slides Operational
Articulate 360 Desktop App Updates Operational
Storyline 360 Text to Speech Operational
Articulate 360 Training Operational
Content Library 360 Operational
Content Library Images 360 Operational
Account Management Degraded Performance
AI Assistant Operational
AI Images Operational
Localization Operational
Articulate ID Operational
E-Learning Heroes Operational
Articulate.com Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 14, 2026

Unresolved incident: Delays validating educational discount eligibility.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Order Processing Issues
Resolved - This incident has been resolved. Order processing and service activations were delayed. Normal processing has been restored and has remained stable.

We apologize for any inconvenience this may have caused.
Oct 8, 16:53 UTC
Monitoring - Order processing has returned to normal. We’re monitoring to ensure it remains stable. We’ll provide another update within 60 minutes.
Oct 8, 15:46 UTC
Investigating - We’re investigating an issue affecting order processing. Our team is working to restore normal processing. We’ll provide another update within 60 minutes.
Oct 8, 15:01 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Rise 360: Slowness and Errors When Working on Content
Resolved - This incident has been resolved.
Oct 6, 22:46 UTC
Monitoring - A fix has been applied for this. If your course is still stuck on Duplicating, cancel the action and try again.
Things should be back to normal, and we're continuing to monitor performance closely.
Oct 6, 22:09 UTC
Identified - We've identified an issue affecting Rise 360 where some users may experience slowness and errors while working on their content.
Our team is actively working on a fix.
Oct 6, 21:47 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

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