Monitoring - We’ve fixed the issue that prevented some EU users from logging into Reach 360. The system is back up, and we’re keeping a close eye to make sure everything stays stable. Thanks for your patience while we resolve this matter.
Sep 17, 2025 - 19:25 UTC
Investigating - We’re investigating an issue that’s preventing some EU users from logging into Reach 360. Thank you for your patience. We’ll share updates as soon as we have more to share.
Sep 17, 2025 - 17:58 UTC
Articulate 360
Operational
90 days ago
99.96
% uptime
Today
Rise 360
Operational
90 days ago
100.0
% uptime
Today
Review 360
Operational
90 days ago
99.97
% uptime
Today
Reach 360
Operational
90 days ago
99.97
% uptime
Today
Team Slides
Operational
90 days ago
100.0
% uptime
Today
Articulate 360 Desktop App Updates
Operational
90 days ago
100.0
% uptime
Today
Storyline 360 Text to Speech
Operational
90 days ago
99.73
% uptime
Today
Articulate 360 Training
Operational
90 days ago
100.0
% uptime
Today
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Operational
90 days ago
99.94
% uptime
Today
AI Images
Operational
90 days ago
99.97
% uptime
Today
Localization
Operational
90 days ago
100.0
% uptime
Today
Articulate ID
Operational
90 days ago
100.0
% uptime
Today
E-Learning Heroes
Operational
90 days ago
99.82
% uptime
Today
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 17, 2025
Unresolved incident: Reach 360: EU Users Can’t Log In.
Resolved -
This incident has been resolved. If you're having trouble with Rise 360 lessons, please refresh your browser on the course overview page. You can always connect with our Support team here, https://access.articulate.com/support/contact/360-teams.
Sep 15, 19:22 UTC
Investigating -
We’ve identified an issue in Rise 360 where content added to blank lessons through the Course Overview Menu isn’t saving as expected. This affects authors building or editing lessons directly from the menu. Please refresh your Course Overview page after making changes to ensure your content appears as expected. Our team is actively working on a fix. We will post another update within 60 minutes or as soon as we have more details. Thank you for your patience—we know how important it is to keep your course content intact.
Sep 15, 18:14 UTC
Completed -
The scheduled maintenance has been completed.
Sep 13, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 01:30 UTC
Scheduled -
Articulate will be making updates to our internal systems on Friday, Sept 12, 2025, starting at 9:30 p.m. ET. It should take about 6.5 hours. During this time, you won’t be able to buy new subscriptions or add seats to your existing subscription. We'll let you know as soon as we're done!
Sep 9, 13:23 UTC
Resolved -
This incident has been resolved. Thank you for your patience while we resolved this matter.
Sep 9, 18:40 UTC
Investigating -
We're currently investigating an issue where some EU customers are unable to access some Text-to-Speech voices. Our team is actively working to identify the cause and restore full functionality. We understand this may impact your course development workflow and apologize for the inconvenience.
Sep 8, 23:51 UTC