Resolved -
This incident has been resolved.
Mar 16, 19:40 UTC
Update -
This incident has been resolved.
Mar 16, 17:22 UTC
Monitoring -
A fix has been implemented and translations are working as expected again. We’re continuing to monitor performance to ensure the service remains stable.
Mar 16, 16:24 UTC
Investigating -
We’re investigating reports of timeouts when translating certain languages that use glossaries in Localization.
Some customers may see a potential interruption in service when using Glossaries in Rise 360 and Storyline 360.
Our team is actively looking into the issue and working to identify the cause. Thank you for your patience.
Mar 16, 15:55 UTC