Resolved -
This incident has been resolved.
May 1, 20:13 UTC
Monitoring -
E-Learning Heroes is now loading as expected. Our vendor is continuing to monitor performance to ensure stability. We’ll share another update soon.
May 1, 19:02 UTC
Update -
We are continuing to investigate this issue.
May 1, 18:04 UTC
Investigating -
Some users may have trouble accessing E-Learning Heroes or see an error message.
We’re working with our vendor to stabilize the platform and understand the cause.
We’ll share updates as we learn more. Thanks for your patience while we work on this.
May 1, 18:04 UTC
Resolved -
This incident has been resolved.
Apr 29, 20:11 UTC
Monitoring -
This issue has been resolved. Storyline content uploaded to Review 360 now loads as expected. We’ll continue to monitor performance to ensure everything remains stable.
Apr 29, 17:57 UTC
Investigating -
We’re investigating an issue where some Review 360 items fail to load.
This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360.
We’re actively working to identify the cause and will share updates as soon as we have more information.
Apr 29, 17:00 UTC
Resolved -
This incident has been resolved.
Apr 25, 01:07 UTC
Monitoring -
A fix has been implemented, and we’re monitoring to ensure processing is completing successfully.
Apr 24, 23:57 UTC
Investigating -
We’re investigating an issue in Rise 360 where audio and video are stuck in processing. Our team is working to identify the cause and restore normal functionality. We’ll share updates as we learn more.
Apr 24, 22:39 UTC