Update - We’re continuing to work with our upstream provider, who is currently investigating the issue affecting AI Avatar video generation. We’ll share further updates as we learn more.
Sep 14, 2026 - 23:21 UTC
Sep 14, 2026 - 23:21 UTC
Update - We’ve confirmed that the issue is now also impacting shorter videos, which are still generating successfully but may take longer than expected to complete. Our upstream provider is investigating this, and we’re continuing to work with them to identify the cause and restore normal functionality. We’ll share further updates as we learn more.
Sep 14, 2026 - 22:20 UTC
Sep 14, 2026 - 22:20 UTC
Update - We’re continuing to work with our upstream provider, who is currently investigating the issue affecting AI Avatar video generation. We’ll share further updates as we learn more.
Sep 14, 2026 - 21:42 UTC
Sep 14, 2026 - 21:42 UTC
Identified - AI Avatar videos with two or more minutes of audio are currently failing to generate. Videos longer than 90 seconds may also fail intermittently. Videos under 60 seconds are generating reliably.
We’ve identified this as an issue with one of our upstream providers and are working with them to restore normal service.
Sep 14, 2026 - 20:33 UTC
We’ve identified this as an issue with one of our upstream providers and are working with them to restore normal service.
Sep 14, 2026 - 20:33 UTC
Articulate 360
Degraded Performance
Rise 360
Operational
Review 360
Operational
Reach 360
Operational
Team Slides
Operational
Articulate 360 Desktop App Updates
Operational
Storyline 360 Text to Speech
Operational
Articulate 360 Training
Operational
Content Library 360
Operational
Content Library Images 360
Operational
Account Management
Operational
AI Assistant
Degraded Performance
AI Images
Operational
Localization
Operational
Articulate ID
Operational
E-Learning Heroes
Operational
Articulate.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.